:root{--ink:#233c36;--muted:#71827d;--cream:#f6f3ed;--mint:#dce9df;--green:#3f7162;--line:#dce3dc;--white:#fff}*{box-sizing:border-box}body{margin:0;color:var(--ink);font-family:'DM Sans',sans-serif;background:var(--cream)}button{font:inherit;cursor:pointer;border:0}.landing-shell{min-height:100vh;max-width:1280px;margin:auto;padding:28px 7vw;display:flex;flex-direction:column}.topbar{display:flex;justify-content:space-between;align-items:center}.brand{font-weight:700;letter-spacing:-.05em;font-size:20px}.brand span:last-child{font-weight:400;color:var(--green)}.brand-mark{display:inline-grid;place-items:center;color:#df9c68;font-size:23px;margin-right:8px}.online-pill{font-size:12px;color:var(--muted);border:1px solid #dfe5df;border-radius:30px;padding:9px 15px}.online-pill i,.status i{display:inline-block;width:7px;height:7px;background:#71ae7f;border-radius:50%;margin-right:7px}.hero{flex:1;display:grid;grid-template-columns:1fr .9fr;align-items:center;gap:5vw;padding:55px 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span:last-child{margin-left:17px}.orb{position:absolute;border-radius:50%;filter:blur(1px)}.orb-one{width:410px;height:410px;background:#dfeadf;right:3%;top:4%}.orb-two{width:130px;height:130px;background:#e9d4bf;left:4%;bottom:6%}.leaf{position:absolute;color:#9db69e;font-size:120px;transform:rotate(35deg)}.leaf-one{right:0;top:2%}.leaf-two{left:0;bottom:5%;transform:rotate(-40deg)}footer{display:flex;justify-content:space-between;border-top:1px solid #dde3da;padding-top:18px;color:#9aa7a1;font-size:11px}.chat-page{background:#edf2ed;min-height:100vh}.chat-wrap{width:min(760px,100%);height:100vh;min-height:600px;margin:auto;background:#fff;display:flex;flex-direction:column;box-shadow:0 0 50px #25453812}.chat-header{padding:22px 28px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:13px}.back-link{color:var(--green);text-decoration:none;font-size:24px;margin-right:5px}.support-avatar{width:40px;height:40px;border-radius:50%;display:grid;place-items:center;color:#fff;background:#c88059}.chat-title{font-weight:700;font-size:14px}.verified{color:#6ca07d}.status{font-size:11px;color:var(--muted);margin-top:4px}.admin-link{margin-left:auto;font-size:11px;color:var(--muted);text-decoration:none;border:1px solid var(--line);border-radius:20px;padding:8px 12px}.messages{flex:1;overflow:auto;padding:30px 28px;background:#fbfcfa}.message{max-width:75%;margin-bottom:18px}.message p{margin:0;padding:13px 16px;border-radius:17px 17px 17px 3px;background:#e7efe8;line-height:1.5;font-size:14px}.message small{display:block;color:#9ba8a2;font-size:10px;margin:6px 6px}.message.mine{margin-left:auto}.message.mine p{background:var(--green);color:white;border-radius:17px 17px 3px 17px}.message.mine small{text-align:right}.suggestions{display:flex;gap:8px;padding:14px 28px 0;overflow:auto}.suggestions button{white-space:nowrap;padding:9px 13px;border:1px solid #d3e0d5;background:#fff;color:var(--green);border-radius:20px;font-size:11px}.composer{display:flex;gap:12px;padding:14px 28px 8px}.composer textarea{flex:1;border:1px solid var(--line);border-radius:20px;padding:12px 16px;resize:none;font:14px 'DM Sans';outline:none}.composer textarea:focus{border-color:#8bad94}.composer button{width:44px;height:44px;background:var(--green);color:white;border-radius:50%;font-size:22px}.privacy{text-align:center;color:#a1aca6;font-size:10px;margin:0 0 15px}.admin-page{min-height:100vh;background:#f7f8f5}.admin-wrap{max-width:1100px;margin:auto;padding:28px 32px}.admin-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:32px}.admin-top>a{font-size:20px;font-weight:700;letter-spacing:-.05em;color:var(--ink);text-decoration:none}.admin-top>a span{font-weight:400;color:var(--green)}.admin-top>div{display:flex;gap:20px;align-items:center}.admin-label{color:#9b7b60}.back-to-chat{font-size:12px;color:var(--green);text-decoration:none}.admin-grid{display:grid;grid-template-columns:280px 1fr;min-height:600px;border:1px solid var(--line);background:white}.admin-grid aside{border-right:1px solid var(--line);padding:22px}.section-label{color:var(--muted);display:flex;justify-content:space-between}.section-label span{background:#dce9df;color:var(--green);border-radius:10px;padding:2px 7px}.conversation{border-bottom:1px solid var(--line);padding:18px 4px;cursor:pointer}.conversation.active{background:#edf4ed;margin:0 -10px;padding-left:14px;padding-right:14px}.conversation strong{font-size:13px}.conversation small{display:block;color:var(--muted);font-size:11px;margin-top:7px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.inbox{display:flex;flex-direction:column}.empty-state{margin:auto;text-align:center;color:var(--muted)}.empty-state div{font-size:45px;color:#c88059}.empty-state h2{font:600 24px 'Playfair Display';color:var(--ink);margin:12px 0 8px}.empty-state p{font-size:13px}.inbox-heading{padding:22px;border-bottom:1px solid var(--line);font-weight:700;font-size:14px}.admin-messages{flex:1;overflow:auto;padding:25px}.admin-message{margin-bottom:16px}.admin-message p{display:inline-block;background:#e7efe8;border-radius:14px;padding:11px 14px;margin:0;max-width:70%;font-size:13px}.admin-message.mine{text-align:right}.admin-message.mine p{background:var(--green);color:white}.admin-message small{display:block;color:#9ba8a2;font-size:10px;margin-top:4px}.reply-form{display:flex;gap:10px;border-top:1px solid var(--line);padding:15px}.reply-form input{flex:1;border:1px solid var(--line);border-radius:20px;padding:11px 15px;outline:none}.reply-form button{background:var(--green);color:#fff;border-radius:20px;padding:0 18px}@media(max-width:700px){.landing-shell{padding:22px 24px}.hero{grid-template-columns:1fr;padding:45px 0 30px}.hero-art{min-height:300px;order:-1}.art-card{width:270px;padding:28px}.art-card p{font-size:20px;margin-bottom:24px}.orb-one{width:290px;height:290px}footer{font-size:10px}.admin-wrap{padding:22px 15px}.admin-grid{grid-template-columns:1fr}.admin-grid aside{border-right:0;border-bottom:1px solid var(--line);max-height:190px;overflow:auto}.inbox{min-height:450px}.chat-header{padding:17px}.messages,.composer{padding-left:17px;padding-right:17px}.suggestions{padding-left:17px}}